TantraAstro.com respects your privacy. In this Privacy Policy, we describe what information we collect about you and how we do that at TantraAstro.com. Also, how we process the information so that you may decide whether or not to provide information to us. By continuing to access our website, or purchase our services, you agree to this Privacy Policy.
Note: This Privacy Policy doesn’t govern the practices of entities that our company don’t own or control, or entities that don’t own or control our company or people that our company doesn’t employ or manage.
1. Collecting your personal data
The information collected by us may include your name (first and last), address, email address, phone number, login credentials, transaction information, IP address, services you selected, and other things that identify you. We collect data from you at several stages, like:
When you visit our website;
When we interact with you as a customer or prospective customer;
When you register as an end-user of our services;
When you create an account with us;
When you contact us for support;
When the site sends us error reports or application analytics data.
Note: Our data collection includes all these and is not limited to the mentioned.
2. Use of your data
We may use information collected to:
Deliver the services that you may have requested;
Manage your customer relationship and provide you with customer support;
Help improve our services and enhance user-experience;
Perform research and analysis of interest in, or use of our services/products, or content, or services or content offered by others.
Communicate with you over email, telephone, postal mail, and other devices about services/products that may be of interest to you either from us or other third parties;
Develop and display ads and content tailored to your interests;
Enforce our terms and conditions;
Manage our business activities;
And perform functions communicated to you at the time of collection.
3. Disclosure of your personal data to 3rd parties
We may share your personal data with third parties in the following ways:
Your transaction may be processed by one of our third-party payment vendors: Instamojo, Razorpay, Stripe, or Paypal. These vendors are payment processors who can process your payment on behalf of you or your company.
We may provide your information to our sub-processors who perform functions on our behalf. That could be third-party vendors for the network, technical services, and storage.
Third party contractors may have access to our databases. They sign a standard confidentiality agreement before we give them the permission.
We may share your data with any subsidiaries, parent company, third-party acquirers, or joint ventures. We expect these entities will honour this Privacy Policy.
We may allow a potential merger partner or potential acquirer to review our databases, although we would impose certain usage of this data during the diligence phase; as required by government officials, law enforcement, or other third-parties in accordance with a legal notice or court order, or other legal requirement or process applicable to our Company. We may also disclose the data, in our sole discretion, when necessary to report suspected illegal activity, to prevent physical harm or financial loss, or to investigate violations of our agreements or Company policies; and we may share your data with third parties as per your consent.
We reserve the right to use, disclose and transfer non-personal data to our third parties, advertiser, and partners at our discretion.
If you create and post content on this website, such as on message boards or comment section, the information posted using these facilities may be displayed publicly.
4. Protection of your personal data
We use industry-standard technologies when receiving and transferring data between our company and other companies to ensure tight security. Our website(s) has security measures in place to help protect information under our control from the risk of unlawful or accidental destruction, or loss, alteration or unauthorized disclosure or access.
However, if this website contains links to other sites, our company won’t be held responsible for the content or security practices of these sites.
5. Use of Analytics, Cookies, and other links
Cookies: Our website uses “cookies”. A cookie is a piece of information that a website stores on your computer. We use this for some functionality on our website to work properly, and also to collect analytics to better understand you and offer enhanced user-experience. Please note that cookies, by themselves, don’t tell us your email address or any other identifiable information unless you choose to provide us by some means. For instance, registering on our website. You have many choices with regard to cookie management on your system. Almost all browsers allow you to block or delete cookies from your system. To know more about managing cookies, please see the privacy features in your browser.
Web Beacons: Our website TantraAstro.com and third parties may use web beacons or clear gifs, small pieces of codes to collect anonymous and aggregate advertising metrics, such as promotion views, counting page views, or advertising responses. These codes may be used to deliver cookies that conform to our Company’s cookie requirements.
Web Analytics: We use Google Analytics, a service for the marketing analysis of the site provided by Google, Inc.
Google’s ability to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics Terms of Use
You can also view their Privacy Policy
In order to prevent Analytics services from recognizing you on return visits to our website TantraAstro.com, disable cookies in your browser.
Links: We may create links to other websites. We make reasonable efforts to link only those sites that meet similar standards for maintaining your right to privacy. However, there may be sites which are not authorized by or associated with our company may have links leading to our site. We don’t control these links and aren’t responsible for any content appearing on these sites. Since this website doesn’t control the privacy policies of other websites, you are subjected to the privacy policies of that third party. Please ask questions to them before you disclose your personal data to others.
Other: This website TantraAstro.com may use third parties to serve or present the ads that you may see at its web pages and conduct research about the ads and web usage. Our Privacy Policy doesn’t cover any use of information that such third parties may have collected from you or the methods used by them to collect your data.
6. Legal Basis for Processing your Personal data
The legal basis for collecting and using the personal data collected from individuals from the EEA (European Economic Area) will depend on the data concerned and specific context in which we collect it. Our company will normally collect your personal data only where:
We have your consent,
Where we need your personal data to perform a contract with you,
Where the processing is in our or a third party’s legitimate interests.
7. Limiting Use, Disclosure, Retention
We identify the purposes for which your personal data before or at the time of collection. The collection of your personal data will be limited to that only. Unless you consent or we are required by law, we will only use the personal data for the purposes for which it was collected.
We will keep your personal data only for the time period required to serve the intended purposes. Also, we may keep your personal data for as long as necessary to comply with our legal obligations & resolve disputes.
8. Transfers of your personal data
We are located in India. Information collected from you may be stored and processed in India, the United States or any other country in which our company or agents maintain facilities, and by accessing our sites and using our services, you consent to any such transfer of information outside of your country. Such countries may have different laws than the laws of your own country. Please note that you are agreeing to the transfer if your personal data to India and other jurisdictions in which we operate. By providing your personal data, you consent to any transfer and processing mentioned in this policy.
9. Your access to your personal data
We may provide reasonable access to your personal data upon your request made to our company by contacting us: info@tantraastro.com
If access can’t be provided within that time frame, we will provide you with a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied. We may charge a reasonable fee in advance for copying and sending the requested information to you.
If you would like us to delete any personal data held about you, we will do so on request unless we need to hold that data as part of the provision of services to you.
10. Marketing
We provide a means to choose how we use the information provided to those who provide us with personal contact information. You may manage your receipt of marketing and click on “unsubscribe” link located on the bottom of our marketing emails.
11. Additional Rights
If you are a European citizen, you may have the right to exercise additional rights available to you under laws, including:
Right of erasure: You hold the right to erase your personal data that we have with us. For example, if the purpose for which the data was originally collected is satisfied, you can ask to get the data deleted. However, we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations, and other things.
Right to object data processing: You may request us to stop your personal data processing and/or stop sending you marketing communications.
Right to restrict processing: You may have the right to request that we restrict your personal data processing under certain situations. For example, where you believe that the personal data we hold about you is unlawfully held or is inaccurate.
Right to data portability: You may have the right to be provided with your personal data in a commonly used and machine-readable format. You may also request to transfer the personal data to another data controller without hindrance.
If you would like to exercise any of the above rights, please contact us info@tantraastro.com. We will consider your request in accordance with applicable laws. In order to protect your security and privacy, we may take steps to verify your identity before complying with the request.
12. Children’s Privacy
Our services and business nature is not designed to appeal to minors. We do not knowingly attempt to solicit or receive any information from anyone under 13 years of age. If you’re a parent or guardian and know that your child has shared your personal data with us, please contact us.
13. Privacy Policy Amendments
Our company may amend this Privacy Policy at any time and post a new version. You’re responsible to review this Privacy Policy periodically as your continued use of this website and our services represent your agreement with the then-current Privacy Policy.
At Tantra Astro, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.tantraastro.com (“the Website”), purchase our products, or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information from our users:
- Personal Information: This includes any information that can identify you personally, such as your name, email address, phone number, billing address, shipping address, payment details, and any other information you provide when registering for our services, making purchases, or contacting us.
- Non-Personal Information: This includes information about your use of the Website that does not personally identify you, such as your IP address, browser type, operating system, and the pages you visit on the Website. We may collect this data through cookies or similar tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to fulfill your service requests, including astrology consultations, palmistry readings, vastu consultations, horoscope matching, and other services offered by Tantra Astro.
- To Process Orders: We use your personal and payment information to process product orders, arrange deliveries, and communicate with you regarding your orders.
- To Improve the Website: We may use non-personal information to analyze how visitors interact with the Website to improve the functionality, content, and user experience.
- To Communicate with You: We may send you updates, newsletters, promotional offers, and service-related communications. You can opt out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.
- To Comply with Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, or legal requests, including protecting the rights, property, and safety of Tantra Astro, our customers, and others.
3. How We Protect Your Information
We take the security of your personal information seriously and implement a variety of technical, administrative, and physical measures to safeguard it. These measures include:
- Encryption: We use encryption to protect sensitive information such as payment details during transmission.
- Access Control: Only authorized personnel have access to personal information for the purpose of providing services and processing orders.
- Secure Servers: We host the Website on secure servers with firewalls and other security measures to protect against unauthorized access.
While we take reasonable steps to protect your personal information, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small text files placed on your device that help us remember your preferences and personalize your visit. These technologies may also be used to analyze how visitors interact with the Website and to track usage patterns.
You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Website.
5. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who help us operate our business and provide services (e.g., payment processors, shipping companies).
- Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner or entity.
6. Your Choices and Rights
You have the right to:
- Access and Update: You can request access to the personal information we hold about you and ask us to correct or update it if it is inaccurate.
- Opt-Out: You may choose to opt out of receiving promotional emails or communications by following the unsubscribe link in the emails or by contacting us directly.
- Data Deletion: In some cases, you may request the deletion of your personal data, subject to applicable legal requirements.
To exercise these rights or if you have any questions about your data, please contact us at:
Email: tantraastro@hotmail.com
Phone: +91-8789543614
7. Third-Party Websites
Our Website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Website and services are not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
9. Changes to This Privacy Policy
Tantra Astro reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Website after any changes to this policy will constitute your acceptance of those changes.
10. Governing Law
This Privacy Policy is governed by the laws of India, and any disputes arising from the policy shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your personal information, please contact us at:
Email: support@tantraastro.com
Phone: +91-8789543614
Address: Tantra Astro, Flate No 302, Light House Project, near Panchmukhi Mandir Road, Sector 2 Market, E Block, Sector 2, Masibari, Ranchi, Jharkhand 834004
Thank you for trusting Tantra Astro with your personal information. We are committed to safeguarding your privacy and providing you with the best experience possible.
Last Updated: January 2025
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