Frequently Asked Questions (FAQ)
Welcome to the FAQ section of Tantra Astro! We understand that you may have questions about our services, products, or policies. Here, we’ve compiled answers to some of the most commonly asked questions to help you navigate your experience with us. If you don’t find the answer you’re looking for, please feel free to contact us directly.
1. What services does Tantra Astro offer?
Tantra Astro offers a range of spiritual and astrology-based services, including:
- Astrology Consultations: Personalized readings and predictions based on your birth chart.
- Palmistry: Insightful analysis of your palms to guide you through life decisions.
- Vastu Consultations: Expert guidance to enhance your living or working spaces according to Vastu Shastra.
- Laal Kitab: Remedies and solutions based on the Laal Kitab system.
- Horoscope Matching: Analysis for compatibility and marriage predictions.
We also provide a wide variety of spiritual and healing products such as:
- Energized Rudraksha, Gems, Crystals, Mala
- Saligrams and other sacred items
- Healing items, Feng Shui, and Vastu-related products
- Astro, Jadi, Rare Tantra items, and other religious articles.
2. How do I book an astrology or vastu consultation?
To book a consultation with one of our experts, simply follow these steps:
- Visit our Services page.
- Choose the service you wish to book (e.g., astrology reading, vastu consultation, etc.).
- Complete the online booking form with your details and preferred timing.
- After payment confirmation, you will receive a confirmation email with your appointment details.
Alternatively, you can contact us directly via phone or email for assistance with your booking.
3. Can I purchase products online?
Yes, you can easily purchase our spiritual products online via our Shop section.
- Browse through our categories, including energized Rudraksha, Gems, Mala, Healing Items, and more.
- Select the items you wish to buy, add them to your cart, and proceed to checkout.
- We accept a variety of secure payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
4. Do you offer international shipping?
Yes, we offer international shipping on most of our products. Shipping fees may vary based on the delivery destination, and customs duties or taxes may apply. For international orders, please contact us for shipping quotes and further details before placing your order.
5. What payment options do you accept?
We accept the following payment methods:
- Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
- Net Banking,
- UPI Payments (Google Pay, PhonePe, Paytm, BHIM)
- Digital Wallets (Paytm, PhonePe, etc.)
- Bank Transfer (for larger transactions)
- COD
For detailed information, please refer to our Payment Options page.
6. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email or Message. You can use this number to track the status of your order on the respective courier’s website. If you have any issues tracking your order, feel free to contact us for assistance.
7. Do you offer a refund or cancellation policy?
Yes, we have a Refund and Cancellation Policy in place for both products and services. For products, you can return them within a specified period if they are unused and in original condition. For services, cancellations or rescheduling must be made within a specified time frame.
For more details, please visit our Refund and Cancellation Policy page.
8. How can I contact Tantra Astro for support or inquiries?
You can reach us in the following ways:
- Email: tantraastro@hotmail.com
- Phone: +91-8789543614
- Live Chat: Available on our website during business hours.
- Contact Form: You can also use the contact form on our website for inquiries, and our team will get back to you promptly.
9. Are your products and services suitable for everyone?
Our products and services are designed to support individuals seeking spiritual guidance and healing. However, they are not meant to replace professional medical or psychological treatment. We recommend consulting with a licensed healthcare provider if you have any health concerns. Additionally, we encourage our clients to approach our services with an open mind and understanding that results may vary.
10. How do I provide feedback or leave a testimonial?
We love hearing from our customers! If you’d like to share your experience with Tantra Astro, you can submit your feedback through our Feedback page. We also welcome testimonials that may be featured on our website or social media platforms to inspire others.
11. Do you have a physical store or office?
Yes, we have a physical office located in Ranchi, Jharkhand, India. However, most of our services and product sales are available online for your convenience. If you wish to visit our office, please contact us beforehand to schedule an appointment.
12. How can I stay updated with Tantra Astro’s offerings?
To stay informed about our latest services, products, and special offers, you can:
- Subscribe to our Newsletter: Sign up on our website to receive email updates.
- Follow Us on Social Media: Connect with us on Facebook, Instagram, and other platforms for the latest news and updates.
Still have questions?
If you didn’t find the answer to your query, please feel free to contact us directly at tantraastro@hotmail.com or call us at +91-8789543614. We are always happy to assist you.
Thank you for visiting Tantra Astro. We look forward to serving you on your spiritual journey!
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